Bunnie,
If you could do a trace-route, it would help pinpoint where the problem might be.
If you click on Start...Run... and then type cmd into the little box that pops up.
Then, you'll have a black window appear. Type
tracert www.skincell.org into the window, and press enter.
What your computer will then do is trace the route back to Skincell. Don't worry, your IP address will not appear on the list.
When it has finished, you'll need to copy it all into a post on here.
On my machine (Windows XP Pro), you have to click in the menu in the top left corner, then click on "Mark", then select everything in the window, then click on the top-left menu, then click on "copy".
Then go to a posting window on Skincell and click on edit... paste. You should end up with something like this...
C:\Documents and Settings\MC>tracert
www.skincell.orgTracing route to skincell.org [72.55.164.183]
over a maximum of 30 hops:
1 6 ms 2 ms 2 ms 192.168.1.1
2 43 ms 42 ms 42 ms l1.ar11.f2s.hx4.dsl.pipex.net [62.241.167.251]
3 68 ms 45 ms 46 ms ge-1-2-1.1.cr02.hx4.dsl.pipex.net [62.241.167.37]
4 39 ms 40 ms 51 ms po2-104.cr05.hx2.bb.gxn.net [62.72.139.25]
5 47 ms 49 ms 42 ms vl3952.cr05.tn5.bb.gxn.net [62.72.137.9]
6 51 ms 52 ms 50 ms te1-4.cr01.nik.bb.gxn.net [62.72.137.250]
7 50 ms 47 ms 123 ms ams-sara-cor-1.peer1.net [195.69.145.209]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 147 ms 148 ms 150 ms g9-8.hd-core02.peer1.mtl.iweb.com [216.187.90.134]
13 147 ms 151 ms 187 ms sacramento.micfo.com [72.55.164.183]
Trace complete.
C:\Documents and Settings\MC>
